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Discover a supportive environment where healing and understanding take centre stage during your session.

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FAQs

Here are some common questions regarding booking and session details.

How do I book?

You can easily book a session through our online booking system. Simply select your preferred date and time. Once confirmed, you will receive a confirmation email.

What is the cost?

The cost of each session is clearly listed on the booking page. We offer various payment options for your convenience. If you have any questions about fees, please feel free to ask.

What if I need to cancel?

Cancellations can be made up to 24 hours before your appointment without any charge. If you cancel within 24 hours, a cancellation fee may apply. Please refer to our cancellation policy for more details.

How long are sessions?

Each session typically lasts for 50 minutes. This allows ample time to discuss your concerns and progress. If you require longer sessions, please let us know during booking.

Are sessions confidential?

Absolutely, all sessions are confidential. Your privacy is our top priority, and we adhere to strict confidentiality guidelines. You can feel safe discussing your thoughts and feelings.

Can I reschedule?

Yes, you can reschedule your appointment through the booking system. Please do so at least 24 hours in advance. If you encounter any issues, contact us for assistance.

What if I'm late?

If you arrive late, we will do our best to accommodate you. However, the session will still end at the scheduled time. Please be mindful of your appointment time.

Is there a waiting list?

Yes, we maintain a waiting list for fully booked sessions. If you'd like to be added, please let us know. We will notify you as soon as an opening becomes available.

Can I bring someone?

You are welcome to bring a support person to your session if it helps you feel more comfortable. Please inform us in advance so we can prepare accordingly. We want to ensure a supportive environment for you.

Still have questions?

If you have any further questions, don't hesitate to reach out. We're here to help you navigate your journey. Your comfort and understanding are our priorities.

Still have questions?

Contact us for more information.